Excellent friendly service
I just left the Clarks Summit UPS thinking "wow, that guy was such a d*ck!".... enough so that I am sitting in the parking lot writing a review. The tall guy who looks like a Jason Segel knockoff was so rude to me from the beginning of my transaction. I needed a small piece of tape for my box, mind you I just spent a ton on my shipping labels and paid extra to have them printed there, and then this jerk said I needed pay $1 for a piece of tape 6inches long. The nice, shorter, hipster guy in there has never charged me for a piece of tape. When I told the jerk guy I've never been charged if I needed a piece of tape, he said "new policy"... BS- I was in a few days ago and didn't get charged. I called the store to talk to the manager, I actually spoke to the owner- he wasn't very customer service oriented either. (Even if her wasn't going to do it, a nice "I'm so sorry about your bad experience. I will talk to him." Would have been nice.) Jerks. Merry Christmas! Be nicer to people!
Be aware that of you're intending to be here when the store opens, the hours vary by day - MWF opens at 7, Tues and thurs opens at 8. Found this out the hard way. Otherwise my experience has been neither good nor bad.
The owner helped me above and beyond what he needed to!! I came in for boxes to make costumes out of and he helped me find the right sizes, measured the kids , and cut the holes! I never would have expected this level of service ! Very friendly and knowledgeable. Thanks guys!!
Didn't catch his name, but the guy who helped me ship my items was incredibly helpful and gave me advice on how to make sure I'm shipping everything securely. Will definitely be bringing my business to UPS! Highly recommend!
HOURS LISTED IN GOOGLE ARE INCORRECT...
The Ups Store is a US Finance company based in Clarks Summit, Pennsylvania. The Ups Store is located at 1143 Northern Blvd, Clarks Summit, PA 18411, USA.
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